CONSULTATION & HUMAN REVIEW

Consultation and Human Review Process

An enquiry begins with basic contact details and the service you are considering. Health information is optional, no medical-record upload is required, and any hospital or specialist information remains preliminary resource guidance rather than diagnosis or a treatment plan.

Six steps from enquiry to service confirmation

  1. Provide basic contact details
  2. Process only the minimum information required
  3. Use AI to organise candidate information for internal review
  4. Complete mandatory review by a Health Concierge
  5. Reply through your chosen contact method
  6. Confirm the written service list, timing, fees and boundaries

What will not happen

  • The form will not produce an automatic diagnosis
  • AI-generated text will not be sent as a medical conclusion
  • The website will not require a complete medical record
  • No hospital acceptance, specialist appointment or outcome will be promised

Start your journey with a free consultation

Your initial consultation is free. A concierge will contact you within 24–48 hours using the details you provide and deliver a journey plan based on your needs.

Medical fees are collected by the hospital; concierge fees are collected by GBA Health Concierge. Subsequent services and fees are confirmed separately. A journey plan does not replace a clinical treatment plan.