An enquiry begins with basic contact details and the service you are considering. Health information is optional, no medical-record upload is required, and any hospital or specialist information remains preliminary resource guidance rather than diagnosis or a treatment plan.
Six steps from enquiry to service confirmation
Provide basic contact details
Process only the minimum information required
Use AI to organise candidate information for internal review
Complete mandatory review by a Health Concierge
Reply through your chosen contact method
Confirm the written service list, timing, fees and boundaries
What will not happen
The form will not produce an automatic diagnosis
AI-generated text will not be sent as a medical conclusion
The website will not require a complete medical record
No hospital acceptance, specialist appointment or outcome will be promised
Start your journey with a free consultation
Your initial consultation is free. A concierge will contact you within 24–48 hours using the details you provide and deliver a journey plan based on your needs.
Medical fees are collected by the hospital; concierge fees are collected by GBA Health Concierge. Subsequent services and fees are confirmed separately. A journey plan does not replace a clinical treatment plan.