Confirm before travelling
- Hospital, department and appointment pathway
- Documents required directly by the hospital
- Passport, visa and travel requirements
- Language, mobility and family companion needs
- Flexible accommodation and transport planning
GUIDANCE FOR YOU AND YOUR FAMILY
Useful guidance for every stage of your health journey
Prepare for arrival, hospital visits, wellness stays and the journey home with clear, practical checklists. Hospital instructions and confirmed appointments always come first.
Before arrivalDuring your stayWellness and return
Keep medical time protected
- Leave time for transport, registration and waiting
- Follow hospital instructions for tests and treatment
- Keep family members updated on confirmed timings
- Avoid unnecessary high-intensity activities
- Ask the hospital about clinical questions and costs
Prepare a clear handover
- Confirm follow-up and return guidance with the hospital
- Arrange a suitable recovery environment
- Keep travel plans adjustable
- Record non-medical contacts and practical reminders
- Know who to contact after returning home
CULTURAL EXPERIENCE
Culture follows care and recovery — never the other way around
Lingnan culture, food, heritage and family activities may be considered only outside hospital schedules and when you feel ready, in line with hospital advice. Plans should be low intensity, accessible, flexible and easy to cancel.
EMERGENCY NOTICE
GBA Health Concierge is not an emergency medical service
For urgent or emergency medical needs, contact the local emergency service or the nearest hospital immediately. Do not wait for a response from GBA Health Concierge.